FAQs

What are Seiko Mods?

Seiko Mods are customized watches built using Seiko components or modified parts to create unique designs. At the Polite Boys Club, we specialise in combining precision craftsmanship with high-quality materials to deliver one-of-a-kind timepieces tailored to your personal style.

Are your watches authentic Seiko products?

While our watches use Seiko movements and components, they are custom-modified by our skilled artisans. These modifications result in entirely bespoke creations, separate from Seiko's official catalog.

What materials are used in your watches?

We use premium-grade materials, including stainless steel for durability, sapphire crystal for scratch resistance, and high-quality movements to ensure reliability and performance. 

 Are your straps adjustable?

Yes, all our watches come with adjustable straps. Whether you require a tighter or a looser fit, you can easily adjust the strap to your comfort using the tools we provide with each purchase.

Where are you based?

We are based in London, England, however we ship watches anywhere in the world. 

Can I return my watch if I’m not satisfied?

Absolutely. We offer a 14-day return policy for undamaged watches. If you’re not completely satisfied, you can return your watch for a refund or exchange.

How long does shipping take

Delivery times vary depending on location, typically taking 14–21 business days - this includes assembly. We track every watch and you may ask us for tracking information via our Contact page.

 How can I contact you for support?

Our customer service team is here to help! Send us a message via the Contact page - we aim to respond within 24 hours!